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Frequently Asked Questions
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We offer a lifetime satisfaction guarantee on all unopened bottles. Opened bottles can only be returned if faulty. If you ever need help, just email info@scenthaus.co.uk and our team will guide you through the returns process.
UK delivery takes 2–4 working days, with express options available at checkout.
We have a lifetime satisfaction guarantee, if there is something you’re not happy about you can return, exchange and refund, see our returns page for more details.
Fragrance
These are scents crafted to capture the character and vibe of well-known designer perfumes.
They’re original formulations created by professional perfumers, inspired by the same note families and profiles.
Our fragrances are Eau de Parfum (EDP) strength, meaning 6–10 hours depending on skin type, weather, and the specific scent.
Absolutely — all scents are vegan, cruelty-free, and paraben-free.
Our fragrances meet UK/EU cosmetic safety standards. If you have very reactive skin, we always recommend a patch test first.
We offer 100ml/50ml/5ml bottles and can be bundled together here
Most customers say they’re extremely close, capturing the same mood, projection, and performance at a fraction of the price.
Like all fragrances, notes can open differently on different skin types but the core scent profile remains consistent.