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Frequently Asked Questions
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If you're not completely satisfied with your fragrance, get in touch and we'll make it right. Whether that's a replacement, exchange, or refund, our lifetime satisfaction guarantee means you can shop with confidence. Simply email help@scenthaus.co.uk and our team will be happy to help.
Our warehouse team works 7 days a week (excluding Bank Holidays) to ensure your order is packed and dispatched as quickly as possible. Most UK orders arrive within 2–4 working days, and you'll receive tracking information so you can monitor your delivery every step of the way.
Need it sooner? Express delivery options are available at checkout.
Yes. Every order is backed by our Lifetime Satisfaction Guarantee. If you're not completely happy with your fragrance, simply get in touch and we'll work with you to make it right, whether that's a return, exchange, or refund. For full details, please see our Returns Policy.
Fragrance
Inspired by fragrances are scents that capture the essence of iconic designer perfumes and aftershaves.
At Scent Haus, we focus on recreating the notes, character, and feeling of these beloved fragrances, giving you a luxury-inspired scent experience without the luxury price tag. All of our fragrances are crafted at 20% EDP strength for long-lasting wear and are backed by our Lifetime Satisfaction Guarantee.
No. Our fragrances are original formulations created by professional perfumers and are not affiliated with any designer brands. They are inspired by the same scent families, notes, and fragrance profiles as some of the world's most popular perfumes and aftershaves, offering a similar fragrance experience at a more accessible price point.
All Scent Haus fragrances are formulated at 20% Eau de Parfum (EDP) strength and designed for long-lasting wear. Fragrance performance can vary depending on the scent, your skin type, application method, and environment, but each fragrance is crafted to deliver all-day performance.
If you're not completely satisfied with your purchase, you're covered by our Lifetime Satisfaction Guarantee, simply get in touch and we'll make it right.
Absolutely — all scents are vegan, cruelty-free, and paraben-free.
Our fragrances meet UK/EU cosmetic safety standards. If you have very reactive skin, we always recommend a patch test first.
We offer our fragrances in 5ml, 50ml, and 100ml bottles, making it easy to discover new scents or stock up on your favourites.
Our 5ml samples are perfect for testing a fragrance before committing to a larger bottle, while our 50ml and 100ml sizes offer excellent value for everyday wear.
Looking to try more than one scent? You can build your own fragrance collection with our bundle offers and save up to 45%. Browse our bundles here; Shop Bundles.
Our fragrances are inspired by some of the world's most loved perfumes and aftershaves, capturing their key notes, character, and overall feel.
With our 5 star customer rating, many customers tell us they're pleasantly surprised by how closely our fragrances resemble the scents they know and love, without the designer price tag!
It's normal for a fragrance to develop as you wear it. Top, heart, and base notes are designed to unfold throughout the day, creating a more complete scent experience.
While performance can vary slightly depending on skin chemistry and application, the fragrance's overall character and profile will remain true to the scent you chose.